At [Your Company Name], we want you to be satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.
Refunds
We offer refunds on eligible items within [number of days] days of purchase. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You will also need to provide proof of purchase.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Returns
We accept returns on eligible items within [number of days] days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You will also need to provide proof of purchase.
To initiate a return, please contact us at [Your contact email] with your order number and details about the product you would like to return. We will respond promptly with instructions for how to return items from your order.
Exchanges
If you would like to exchange an item for a different one, please return the original item per the above instructions and place a new order for the item you wish to purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [Your contact email].